![]() On the V Administration tab,> Licenses,> Installation you can upload and install new licenses. This provides you with around-the-clock support through a UTM engineer as a contact person. In addition, there is the option to sign a premium support contract. At this support level, you can additionally create a support case in the MyUTM portal or contact your certified UTM partner. Once you purchase one of the subscriptions, you will automatically be upgraded to Standard Support. You can use the Sophos UTM support forum and the Sophos knowledgebase. With the base license, you can use Web support. The availability of new firmware updates will be announced on the Sophos UTM Up2Date blog. However, you will not be notified of available firmware updates, and firmware updates must be downloaded manually. In addition, firmware and pattern updates can be automatically downloaded (and installed).Ī basic license without subscription has limited support for automatic updates: Only pattern updates, such as online help updates, will still be downloaded and installed automatically. Up2Dates.Įach subscription enables full support for automatic updates, which means that you will be automatically notified of new firmware updates. A licensing warning message is displayed above the tabs. If certain subscriptions have not been purchased, the corresponding tabs in WebAdmin are inactive. Subscriptions can then only be activated by your SUM service provider.įor more detailed information about subscriptions and their functionality, please contact your certified UTM partner or the Sophos UTM website. In this case, SUM passes the MSP license (Managed Service Provider) to the UTM and the Installation tab is inactive. U TMs may also be managed and licensed by Sophos UTM Manager (SUM). ![]() There is also a BasicGuard subscription available for the UTM appliance model 100, which provides its own subset of the above features (more information can be found on the UTM website). Offsite logging, advanced reports (archiving, configuration)īasic SMTP proxy, quarantine report, mail manager IPsec & SSL site-to-site VPN, IPsec & SSL remote accessĪdvanced networking features (link bundling, uplink balancing, policy routing, OSPF, multicast, customized QoS, server load balancing, generic proxy. attack protection) (Patterns, DoS, Flood, Portscan. )īasic network functions (Static routing, DHCP, DNS, Auto-QoS, NTP. Management (backups, notifications, SNMP, SUM. The table below shows an overview of which features are enabled by which subscription. Each of the subscriptions activates specific features of the product. The FullGuard license includes all subscriptions. These subscriptions can be purchased individually or in combination according to your requirements. Furthermore, there are six additional subscriptions: First, there is a basic license that provides basic features for free (see table below). The modular licensing model of Sophos is extremely flexible. Only the license file can be imported into the UTM. ![]() This key is only used to activate your license. Note: The activation key you received via email cannot be imported into WebAdmin. After that, WebAdmin will read it to activate all subscriptions and other settings provided in the license file. In WebAdmin, open the Administration > Licenses > Installation tab and use the upload function to locate the license file on your hard drive. To use the license, you must download the generated license file and then log in to your WebAdmin installation. After submitting the form, your license will be generated and you will be redirected to the license details page from where you can download the license. In addition, Sophos records the hardware serial number of the UTM, if applicable. The portal tries to pre-fill as many fields as possible. At the top of the page is a form where you can copy and paste the activation key from the email.Ī new form will appear where you can enter information about your distributor as well as your own contact information. To activate a license, log into the MyUTM portal and go to the license management page. You need these keys to generate the actual license or to update an existing license. All licenses (including free home-use licenses) are created in the MyUTM portal.Īfter purchasing a UTM license, you will receive your activation keys via email. After expiration, you must install a valid license to continue using the Sophos UTM. S ophos UTM ships by default with a 30-day trial license that allows you to use all features and functionality without restriction. the licenses and subscriptions you purchased with the UTM allow you to use certain features but not others. The availability of certain features on Sophos UTM is governed by licenses and subscriptions, i.e.
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